Shipping policy
Shipping Policy
Thank you for shopping at E&C Epic Cart. This policy explains how we ship, how long it takes, and what to do if something goes wrong.
Processing time
Orders are processed and shipped directly from our suppliers within 1–3 business days of purchase. You'll receive a confirmation email with tracking as soon as your order leaves the warehouse.
Shipping methods & delivery times
We offer standard shipping within the continental United States. Typical delivery windows:
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Standard shipping: 5–10 business days after processing
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Some larger items (power tools, tool sets, vehicle accessories) may ship via freight and can take 7–14 business days
Delivery times are estimates and are not guaranteed. Weather, carrier delays, and remote delivery locations may extend the timeline.
Shipping costs
Shipping costs are calculated at checkout based on the items in your cart, weight, and destination.
Shipping destinations
We currently ship to all 50 US states. We do not ship to PO boxes, APO/FPO addresses, or international destinations at this time.
Order tracking
Once your order ships, you'll receive an email with a tracking number and carrier link. If you haven't received tracking within 5 business days of placing your order, please contact us.
Damaged or lost packages
If your order arrives damaged or doesn't arrive at all, contact us within 7 days of the delivery date (or expected delivery date) with your order number and photos of any damage. We'll work with the carrier and supplier to resolve it.
Returns
For information about returning an item after it's been delivered, please see our Refund policy.
Contact us
Questions about a shipment? Email us at kwicksand151@gmail.com and include your order number.